Modern Slavery Statement for Cubitt Town Carpet Cleaners

Cubitt Town Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This modern slavery statement sets out the principles and actions we apply to prevent slavery, forced labour, child labour, and human trafficking within our operations and supply chains. We recognise that the carpet cleaning industry may rely on subcontracted labour, cleaning materials, transport, and support services, and we take active steps to ensure these arrangements do not expose anyone to exploitation.

Our zero-tolerance policy is central to this commitment. We do not accept any form of modern slavery, whether direct or indirect, and we expect the same standard from every supplier, contractor, and business partner. This position is embedded in our procurement practices, onboarding checks, and service agreements. Any credible concern is investigated promptly, and where risks are identified we act without delay to reduce, remedy, or end the relationship if necessary.

Governance and Risk Management

Cubitt Town Carpet Cleaners reviews potential risks across its business activities and supply chain, with particular attention to labour recruitment, outsourced services, and products sourced from third parties. We assess whether suppliers demonstrate ethical hiring practices, lawful working conditions, and suitable record-keeping. Where appropriate, we request evidence of worker eligibility checks, wage compliance, and health and safety arrangements.

Supplier audits are a key part of our approach. These audits may include document reviews, questionnaires, site inspections, and follow-up conversations where concerns arise. We use a proportionate, risk-based method so that suppliers presenting higher exposure to exploitation are examined more closely. If a supplier is unable or unwilling to meet our expectations, we reserve the right to suspend orders, require corrective action, or terminate the relationship.

Reporting and Escalation

We encourage all employees, contractors, and suppliers to report concerns in good faith. Reporting channels include line management, senior management review, and confidential internal escalation routes. Anyone raising a concern will be treated respectfully, and concerns will be handled discreetly to protect privacy and reduce the risk of retaliation. Allegations are logged, assessed, and investigated according to their seriousness.

To support speaking up, Cubitt Town Carpet Cleaners promotes a culture in which workers can identify risks without fear. We expect managers to respond to issues promptly and to document any corrective action taken. Where a concern indicates potential criminal activity or serious abuse, we will cooperate with relevant authorities and take immediate steps to protect affected individuals. Our procedures also apply to recruitment practices so that fees, coercion, and deceptive promises are never tolerated.

Training and awareness are important elements of this statement. Staff involved in procurement, supervision, and supplier management receive guidance on recognising warning signs such as restricted movement, withheld documents, debt bondage, or unexplained control over working hours. This helps ensure the carpet cleaners in Cubitt Town operate responsibly and remain alert to hidden exploitation in everyday business relationships.

Annual Review and Continuous Improvement

This statement is reviewed annually to confirm that it remains effective, current, and proportionate to the size and nature of our business. During the review, we consider audit outcomes, reported concerns, supplier performance, legislative changes, and any emerging risks linked to our service model. The findings may lead to updated procedures, refreshed training, or tighter supplier controls.

Annual review is not a formality; it is part of our wider commitment to continuous improvement. By measuring progress and responding to risk, Cubitt Town Carpet Cleaners strengthens its ability to prevent abuse and uphold ethical standards. We believe that a responsible carpet cleaning service must protect people at every stage of its work, from recruitment and purchasing to delivery and oversight.